Legal
Privacy Policy
Last updated: July 2026
Commercial Solar Adelaide is committed to protecting the privacy of the businesses and individuals we deal with. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We collect information you provide when you request an assessment, contact us or engage our services. This typically includes:
- Your name, business name, phone number and email address
- Details about your site, such as address, roof type, energy use and equipment
- Copies of electricity bills or interval data you choose to share for modelling
- Records of our communications and any proposals or agreements
We also collect limited technical information automatically when you use our website, such as your device type, browser, pages viewed and general location, through cookies and analytics tools.
How we use your information
We use the information we collect to:
- Prepare feasibility assessments, system designs and quotes
- Deliver, install and support the systems we supply
- Respond to your enquiries and manage our relationship with you
- Meet legal, warranty, safety and grid-connection obligations
- Improve our website and services
Cookies and analytics
Our website uses cookies and analytics services, which may include Google Analytics, to understand how visitors use the site so we can improve it. These tools may set cookies that record anonymous usage data. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
Disclosure of information
We do not sell your personal information. We may share it with trusted parties who help us deliver our services, such as finance providers, component suppliers, accredited installers and grid or government bodies, and only to the extent needed for the relevant purpose. We may also disclose information where required by law.
Storage and security
We take reasonable steps to protect the information we hold from misuse, loss and unauthorised access, including secure systems and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Accessing and correcting your information
You can ask to access or correct the personal information we hold about you, or ask us to delete it where appropriate. Contact us using the details below and we will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your information, please contact us first so we can try to resolve it. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
For any privacy question, email info@commercialsolaradelaide.com.au or call (08) 7093 6389.
Start with the numbers, not a sales pitch.
Book a free feasibility assessment and we will model the system, savings and payback for your site before you commit to anything.